Thursday, December 04, 2008

OQO Announces Live Chat Support

OQO now offers live chat support. This would be good to those who don't want to call with their issues. With customer service across the board terrible. At least OQO is making steps to offer better service.

OQO is pleased to announce a new support offering for OQO customers seeking assistance: Live Help.

With this free offering, customers can initiate interactive live chat sessions with technical and customer support agents at any time during our posted support hours.

Live Help will provide additional flexibility for our customers, and improve the level of support we can provide to customers from all around the world.

To access a trained agent via Live Help, simply click on the “live help” link from the main OQO Support page ( and submit your request for support.

Support hours for live chat are the same as phone support hours:

* U.S.: Monday - Friday, 8:00 - 18:00 (PST)
* International: Monday - Friday, 14:00-22:00 (GMT)

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